Wandsworth and Richmond RM group

Wandsworth and Richmond RM group

Presentations from the November 2016 meeting  at South Thames College

Vicki Finch, from the South London HEE


You may like to read the SWL Five Year Forward Plan (draft)


Laura Anthony, Skills for Care Presentation


& the SfC Leadership Qualities Framework and you’ll much else of interest on this subject on the SfC website


South Thames College, details of their

Level 5


& Level 3 offers


You may also be interested in a recent report from the NHS Vanguard Programme

The framework for enhanced health in care homes



Wandsworth RM Group

Presentations from the January 2017 meeting  at South Thames College

NICE: Jane Moore with guidance for registered care home managers, this contains links to parts of the NICE website and elsewhere, very useful for CPD


CQC: Paula Eaton & Paula Morgan, How to be Outstanding


SfC: Laura Anthony



Towergate Insurance, a well-respected specialist insurance provider is conducting a survey among social care providers to understand what is important

to them. The survey will take a few minutes by phone or Email.

T: 0344 892 1384

South Thames College: several of their courses are detailed above, or do contact Richard for more information

Link to South Thames College http://www.south-thames.ac.uk/

Contact: Richard Whittome

T: 020 8918 7777

M: 07703 770587

E: richard.whittome@south-thames.ac.uk


Presentations from the meeting on March 29th 2017.

Debbie Sorkin the National Director of Systems Leadership will be presenting about Systems Leadership

DS Systems Leadership presentation for LCAS Registered Managers Network 29th Mar 2017

Caroline Pollington from the Sutton Vanguard with details of the suvccesses of the initiative and the Red Bag programme.

Sutton Homes of Care-Wandsworth RM forum-29th march 2017

The ESF funded training scheme; Julie Naldrett from JGA

SfC-Healthy Futuresv2

The Skills for Care update from Laura Anthony



If you, or your organisation are seeking legal advice, or any of the services listed below, contact RWK for more information

Legal advice for LCAS members

At Royds Withy King we specialise in providing expert, cost-effective advice to care providers.  Our aim is to become part of your trusted team, on hand to provide expert and practical advice when you need it.

We advise all types of care organisations including nursing and residential homes, hospices, homecare agencies, and supported living and extra care services. We act for both small operators and larger organisations. We know that one size doesn’t fit all and tailor our approach accordingly.

Our package of services includes:

  • Buying and selling care businesses
  • Recruiting and managing staff
  • CQC registration
  • Challenging CQC inspection reports, enforcement action and ratings
  • Challenging Notices of Proposal to suspend or cancel registration
  • Advice on tenders and commissioning contracts
  • Challenging local authority embargos
  • Service user contracts
  • Safeguarding investigations
  • Mental capacity, DOLS and court of protection advice
  • Property purchases, sales, leases and development of care homes and retirement villages
  • Debt recovery
  • Partnership and Shareholder Agreements

We offer LCAS members a free health-check of your employment contracts and service user contracts.

For more information please contact:

James Sage

Partner, Head of Social Care

01225 730231


Hazel Phillips


01225 730166



RM meeting  October 24th at the Tooting Campus of S Thames College

Clinton Beale | Stakeholder Engagement Manager from the London Ambulance Service NHS Trust

LCAS Presentation – 24.10.17 v1.0 CB

Clinton’s e-address; Clinton.Beale@lond-amb.nhs.uk

Laura Anthony’s SFC slides


Neil Eastwood; his book on recruitment & retention, Saving Social Care


For those interested, www.parliament.uk

If you add your details to their circulation list you will learn of items of interest to the sector and be able to contribute to consultations, plus gain contact details for MPs.

South Thames College contact; Richard Wittome, richard.whittome@south-thames.ac.uk

VODG; contact details for the Voluntary Organisations Disability Group

they represent leading not-for-profit providers of services and support to disabled people.


Wandsworth Meeting; March 1st 2018.


Vicky Damani; GP Prescribing Support Pharmacist – Merton and Wandsworth CCGs


Jess El-Kaddah; Safeguarding Adults Coordinator Serving Richmond & Wandsworth will provide an overview and update of their services.

Safeguarding Presentation for Providers

Laura Anthony; Skills for Care update

laura.anthony@skillsforcare.org.uk 07890 514106


Below is the document giving further details of the out of hours influenza protocol that’s been developed for care homes in London.


Care Home Influenza Letter


Health+Care 2018

27th-28th June at ExCel London

Building a Better Future for Care

a world class conference and exhibition, free to attend, for complimentary admission visit


or telephone 020 7348 1867

The Wandsworth RM Meeting  Wednesday May the 9th

Christine Harger, Quality Assurance Manager, NHS Sutton Clinical Commissioning Group, with Sarah Stacey on the benefits of this as a Care Home Manager

NHS 111 Star 6 9 5 2018

Laura Anthony, SfC


An update from Altura (ACC-TV)


There is a price reduction available on Altura (ACC-TV) courses as you are LCAS members


Wandsworth RM Meeting,  October 18th

Below are the presentations and links to these

CQC; Celia Osuagwu,

Pharmacist Specialist from CQC’s Medicines Optimisation Team. Medication is a vital area across social care and critically important for inspection.  The medicines.enquiries@cqc.org.uk  however the first post of call would be the frequently asked questions documents for adult social care that are on the CQC website. They are available here: https://www.cqc.org.uk/guidance-providers/adult-social-care/medicines-information-adult-social-care-services

20181016 External ASC medicines based on new KLOEs

NEW ITEM below

Medicines recording in Dom Care Briefing

NICE; Jane Moore, Associate Director, NICE Field Team (London). NICE is a fantastic resource for social care providers with invaluable Pathways, not only for service user support, also to help organisational management and develop CPD for you and your team.

NICE presentation for social care providers September 2018

South Thames College have a range of FREE qualifications as a part of their wide Social Care Training Portfolio and Richard Whittome and Janet Akdeniz will be running though these and other staff development opportunities.

LCAS ppt October 2018 (003)

Contact Point for the College

Richard Whittome richard.whittome@stcg.ac.uk

South Thames College

Tutor and Co-ordinator of the Diploma Level 5 award And Health and Social Care

Mobile: 07703 770587

Direct Line: 020 8918 7777.

SfC Update, Laura Anthony


Registered Manager Meeting


Wednesday January 15th 2019

Achieving CQC Outstanding, building & maintaining quality.

Citation’s Contact Details

Rosie Figgess

Partnerships Executive

E: rosiefiggess@citation.co.uk

M: 07788 392812

T: 0161 667 4000


The RMs are Simon Pedzisi, Director of Care and Services for Nightingale Hammerson

simon pedzisi nh wandsworth presentation cqc outstanding


Charles Acquah from London Care Partnership

charles acquah lpc achieving cqc outstanding

The points derived from the Table Sheet Q&A

LCAS RM Wandsworth table sheet points

Simon Shaw from Towergate; explaining how important CQC grades are in assessing risk and so deriving policy costs. Good ratings can save you money.

lcas presentation january 2019

Simon Shaw contact details

E: Simon.Shaw@towergate.co.uk

M:07483 930205

W: https://www.towergate.com/specialisms/care-sector-insurance

South Thames College have a range of FREE qualifications as a part of their wide Social Care Training Portfolio

stc marketing slides

Richard Whittome contact details


M: 07703 770587

SfC Update, Laura Anthony, update of information and training courses from SfC.



The aim of the RM network is to provide opportunities for RMs to step back from the service they run and reflect on what can be done better, hear about new ways of working and share and learn from peers.  It is an important chance to network and build links with others in similar positions and to explore different ways of resolving difficult and ever changing issues.

It is a simple way of supporting the development and delivery of high quality services that meets the needs of service users.

Some of you will already have signed up and be members of the RM Network, either personally, or as an organisation.  If you haven’t, do look at https://www.skillsforcare.org.uk/Leadership-management/support-for-registered-managers/membership.aspx and consider the benefits of joining.


 RM meeting April 25th.  at Nightingale House


SfC Update, Laura Anthony, with information on using Value Based Recruitment as a part of your recruitment programme.


 Simon Pedzisi, Director of Care and Services for Nightingale Hammerson spoke about the importance of Leaderhsip and its influence on the culture of an organisation

Sources of information around this are many, useful start points would be




Skills for Care


Rishi Jawaheer, is a director and RM from the Jawa Group. Presented by Dudley Sawyer, their product is called Care Vision.

The contact details are on the presntation and they are happy to demonstrate the system in a care home setting.

Care Vision Presentation

South Thames College have a range of FREE qualifications as a part of their wide Social Care Training Portfolio and Richard Whittome and Janet Akdeniz will be on hand to provide details

STC marketing slides – Copy

Richard Whittome

South Thames College Group

Tutor and Co-ordinator of the Diploma Level 5 award

And Health and Social Care

Mobile:07703 770587

Direct Line: 020 8918 7777

Email: richard.whittome@stcg.ac.uk

Richard also mentioned the poor quality of personal development plans (PDP) for staff, searching the internet will find many to look at and learn from. A PDP is not simly a list of courses attended and certificates gained.

Dates of the next meetings will be available shortly

Please complete your details below to join the Manager’s Whatsapp Group.

The group will be managed by Dudley Sawyerr of People Care Services & Whitworth Care, working with LCAS.

Your details will not be shared with anyone outside the individual group.

Please note that on joining the group, your number will be visible to all parties participating.

The group has been created, as at trial, for regulation updates, sharing of information, events and to seek help from your fellow care managers.


Any questions please contact dudley@peoplecareservices.com or 07403010207






Whatsapp Groups: The Golden Rules

  • Always keep to the purpose of the group! Don’t share irrelevant messages about other topics.
  • The aim of the group is to provide a platform to support sharing information, if you need advice or an update please ask admin or relevant person in the group.
  • Don’t be offended if others leave. Not everyone wants the same information.
  • Do not have one-on-one conversations in the group. Switch to private messages.
  • Please try not to post between 22:00 and 07:00 unless is necessary.
  • If someone asks a question and you don’t know the answer don’t respond with “I don’t know”. Just wait for someone who knows the answer to reply.
  • If someone asks a question of a personal nature (like asking for advice) don’t respond if someone else has already answered, or else respond to the person directly in a private message.
  • The group is not a political platform, No arguing, no heated opinions, no fear mongering, no fake news. Check your sources before you share.
  • Never EVER use a group to berate someone else or air grievances. If you have an issue address it, one on one with the relevant person.
  • Don’t ask to add random people to group. Always ask admin if you may want to add them


RM meeting September 26th at Nightingale House


CQC, Natalie Gourgaud Inspection Manager, Adult Social Care London

20190926 CQC update for Richmond and Wandsworth RM network

This includes links to their newsletter and consultations

Veritas Advisory, Ross McNaughton, advice on Capital Allowances for Social Care Businesses

LCAS Forum Sept 19

Towergate, Simon Shaw is always available to advise upon the insurance needs of social care & health providers

LCAS presentation September 2019

SfC Update, Laura Anthony,  updates on new initiatives from SfC, there is alot of useful links below, as discussed and outlined during the meeting.


Registered manager networks_chairs newsletter_Q2_final

National Recruitment Campaign will signpost jobseekers to: https://www.everydayisdifferent.com/include/documents/DHSC-DWP-Find-a-Job-Instructions.pdf

This is the guide to refreshing mandatory training that was mentioned  – employers will find this useful: https://www.skillsforcare.org.uk/Learning-development/Guide/Guide-to-developing-your-staff/Planning/Mandatory-training-and-refreshing-learning.aspx

South Thames College have a range of FREE qualifications as a part of their wide Social Care Training Portfolio

STC marketing slides – Sept 19


Dementia without Loneliness

This free event takes place on November 14th at Nightingale House, 105 Nightingale Lane, London SW12 8NB

Imagine a society in which people with dementia belong and matter. A society where they feel connected and valued and those concerned about them feel comfortable and confident in maintaining these important relationships. We’re working with Michael Verde of Memory Bridge to introduce a new way of viewing the challenges associated with dementia, by offering a variety of training programmes and events throughout November focused on creating meaningful relationships.


Visit our dedicated page above to find out more about the events and book.Registered charity 210667 registered with the Fundraising Regulator © St Christopher’s October 2019
without loneliness
Dementia “People with dementia do not lose their identities— unless we cease to identify with them. The principle source of suffering of those with dementia is emotional and social isolation. The good news is we can remedy that condition with the gift of our loving attention. We can heal what can’t be cured.”
Michael Verde, Memory Bridge founder