RM Partnership Meeting with CQC & SfC
September 8th 10.00 – 11.30
Invitation & Agenda
Emma MacFarlane CQC Inspection Manager will be joining for an open discussion on CQC and how upcoming changes to inspection may affect you and your organisation
Laura Anthony SfC Locality Manager. SfC have made many current and very useful additions to their website, Laura will present an overview of these and how to apply them to key topics across your organisation.
There will also be time for discussion to cover issues that you’d like to discuss, or gain further information on. Do check the LCAS News page for updates – https://lcasforumorg.wordpress.com/news-page-2-2/
We look forward to seeing you and hearing from you
To Join this, Zoom Virtual Meeting – 08/09/21 – 10.00-11.30
https://us06web.zoom.us/j/89813770576?pwd=eWlmdXAwWlAySk8zRGxKS1VHZUtPdz09
Meeting ID: 898 1377 0576
Passcode: 680727
One tap mobile
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Dial by your location
+44 203 481 5240 The United Kingdom
Any queries, please contact Peter Webb peter@lcasforum.org 07956878901 Or Dudley Sawyerr dudley@lcasforum.org 07984466130
E&OE
Invitation and Agenda
Registered Manager Learning & Partnership Virtual Meeting
Wednesday February 10th 2021. 10.00 – 11.30
This a great opportunity for you to ask questions of CQC and SfC. The Covid-19 pandemic has added much stress and strain to the social care system and this is a great opportunity for you to discuss these issues and gain useful knowledge. If you would rather a question was asked for you, let us know in advance.
Introductions; Peter Webb LCAS & Dudley Sawyerr Chair
Alison Murray from CQC; Alison is CQC’s London lead and also the CQC lead for Infection Control
Laura Anthony from Skills for Care; with the regular update from SfC. They have been providing huge support to the sector with Covid-19 information and webinars.
Join Zoom Meeting
https://zoom.us/j/94417965302?pwd=bERTT0lHQUU3c0hyM0w2dEhMM1MrUT09
Meeting ID: 944 1796 5302
Passcode: 089625
One tap mobile
+442080806591,,94417965302#,,,,*089625# United Kingdom
+442080806592,,94417965302#,,,,*089625# United Kingdom
Some of you will already have signed up and be members of the RM Network, either personally, or as an organisation. If you haven’t, do look at https://www.skillsforcare.org.uk/Leadership-management/support-for-registered-managers/membership/membership.aspx and consider the benefits of joining.
Any queries, contact Peter Webb peter@lcasforum.org 07956878901
Or Dudley Sawyerr dudley@peoplecareservices.com 07984466130
E&OE
LCAS recorded webinars – risk assessment and mental health
LCAS have co-produced three recorded webinars with Citation, the first two of which can be watched on-demand here.
Staff and mental health
It is essential that employers understand the importance of staff wellbeing all of the time, and especially now. The impact that COVID-19 has had on many staff in the sector has been huge, and we should not assume that everybody is coping.
With that in mind, some of the key discussion points within the webinar include:
- What employers do to ensure they are supporting their staff with wellbeing and mental health;
- Practical solutions for how providers can monitor both service user and staff mental health and wellbeing;
- Managing driving risk, tiredness and stress from the additional pressures of COVID-19, particularly in domiciliary care.
COVID-19 risk assessments
With this and the HSE rapidly increasing the regularity of its spot checks, putting your COVID-secure risk assessment (s) in place has to be your number one priority.
To help care providers get to grips with risk assessments and avoid common pitfalls, LCAS has co-produced a bite-sized recorded webinar with Health & Safety experts, Citation. This 15-minute webinar provides some actionable top tips.
Some of the key discussion points within the webinar include:
- The measures that providers need to consider in respect of their infection control arrangements;
- How care providers can make sure their staff are aware of what they need to do;
- Any specific issues providers need to consider with respect to vulnerable staff or at-risk groups, such as BAME.
Got any questions or looking for support?
If you’d like to discuss any aspects of the Health & Safety side of your business or are looking for external support, please click here. You can book a one-hour slot with Citation to chat about your LCAS member benefit and the support they offer.
Learning & Partnership Virtual Meeting
Thursday August 6th 2020 10.00 – 11.30
Jane Moore from NICE; Staff Wellbeing.
NICE presentation to LCAS network August 2020 Jane Moore for circulation
The social care workforce is playing a vital role in the national response to the COVID-19 pandemic. It is important that all employees feel supported in order for them to continue their valuable work.
Laura Anthony from Skills for Care; with the regular update from SfC.
RM network slidesCroydonWandsworthVirtual060820
Richard Whittome New City College Contact details
E: richard.whittome@ncclondon.ac.uk
M: 07703 770587
John Buttle Social Works
E: john.buttle1@btinternet.com
M: 07968 195491
Some of you will already have signed up and be members of the RM Network, either personally, or as an organisation. If you haven’t, do look at https://www.skillsforcare.org.uk/Leadership-management/support-for-registered-managers/membership/membership.aspx and consider the benefits of joining.
Any queries, contact Peter Webb peter@lcasforum.org 07956878901
Or Dudley Sawyerr dudley@peoplecareservices.com 07984466130
E&OE
Thursday July 9th 2020 10.00 – 11.30
Introductions; Peter Webb LCAS & Dudley Sawyerr Chair
We would ask that you use a camera when attending these v-meetings.
To join the meeting on Thursday July 9th 2020 10.00 – 11.30
https://zoom.us/j/93266410450?pwd=QjhnVStMazhRQ043RFFDVTV6OTdNZz09
Meeting ID: 932 6641 0450
Password: 051684
One tap mobile
+442080806591,,93266410450#,,,,0#,,051684# United Kingdom
+442080806592,,93266410450#,,,,0#,,051684# United Kingdom
Jennifer Orgill of Social Works and Dudley Sawyerr of People Care Services; Diversity in the Workplace. A highly topical discussion about a subject that affects the lives of many both working in and supported by Social Care.
Jane Sproat and Ezra Kanyimo from the NHS; Enhanced Care in Care Homes. This great iniative, The Enhanced Health in Care Homes (EHCH) model moves away from traditional reactive models of care delivery towards proactive care that is centred on the needs of individual residents, their families and care home staff. Such care can only be achieved through a whole-system, collaborative approach
Laura Anthony from Skills for Care; SfC have been supporting the sector with Covid-19 information and updates. Along with support for recruitment and training.
Some of you will already have signed up and be members of the RM Network, either personally, or as an organisation. If you haven’t, do look at https://www.skillsforcare.org.uk/Leadership-management/support-for-registered-managers/membership/membership.aspx and consider the benefits of joining.
Any queries, please contact Peter Webb peter@lcasforum.org 07956878901
Or Dudley Sawyerr dudley@peoplecareservices.com 07984466130
Wandsworth and Richmond RM group
Presentations from the November 2016 meeting at South Thames College
Vicki Finch, from the South London HEE
swl_stp_sfc_rescare_presentationv1
You may like to read the SWL Five Year Forward Plan (draft)
swl-five-year-forward-plan-21-october-2016-final
Laura Anthony, Skills for Care Presentation
wandsworthmertonrmnetwork231116
& the SfC Leadership Qualities Framework and you’ll much else of interest on this subject on the SfC website
leadership-qualities-framework
South Thames College, details of their
Level 5
south-thames-college-leadership-for-care-management
& Level 3 offers
south-thames-college-health-social-care-level-3
You may also be interested in a recent report from the NHS Vanguard Programme
The framework for enhanced health in care homes
_____________________________________________________________________________________________________
Wandsworth RM Group
Presentations from the January 2017 meeting at South Thames College
NICE: Jane Moore with guidance for registered care home managers, this contains links to parts of the NICE website and elsewhere, very useful for CPD
social-care-providers-networks-jane-moore-january-2017
CQC: Paula Eaton & Paula Morgan, How to be Outstanding
20170125_how-to-be-outstanding_peandpm
SfC: Laura Anthony
presentation-and-discussion-slides-dig-leadership-in-sc-final-090117
Towergate: towergateinsurance.co.uk
Towergate Insurance, a well-respected specialist insurance provider is conducting a survey among social care providers to understand what is important
to them. The survey will take a few minutes by phone or Email.
T: 0344 892 1384
South Thames College: several of their courses are detailed above, or do contact Richard for more information
Link to South Thames College http://www.south-thames.ac.uk/
Contact: Richard Whittome
T: 020 8918 7777
M: 07703 770587
E: richard.whittome@south-thames.ac.uk
_____________________________________________________________________________________________________
Presentations from the meeting on March 29th 2017.
Debbie Sorkin the National Director of Systems Leadership will be presenting about Systems Leadership
DS Systems Leadership presentation for LCAS Registered Managers Network 29th Mar 2017
Caroline Pollington from the Sutton Vanguard with details of the suvccesses of the initiative and the Red Bag programme.
Sutton Homes of Care-Wandsworth RM forum-29th march 2017
The ESF funded training scheme; Julie Naldrett from JGA
The Skills for Care update from Laura Anthony
WandsworthMertonRMNetwork290317
______________________________________________________________________________________________________________
If you, or your organisation are seeking legal advice, or any of the services listed below, contact RWK for more information
Legal advice for LCAS members
At Royds Withy King we specialise in providing expert, cost-effective advice to care providers. Our aim is to become part of your trusted team, on hand to provide expert and practical advice when you need it.
We advise all types of care organisations including nursing and residential homes, hospices, homecare agencies, and supported living and extra care services. We act for both small operators and larger organisations. We know that one size doesn’t fit all and tailor our approach accordingly.
Our package of services includes:
- Buying and selling care businesses
- Recruiting and managing staff
- CQC registration
- Challenging CQC inspection reports, enforcement action and ratings
- Challenging Notices of Proposal to suspend or cancel registration
- Advice on tenders and commissioning contracts
- Challenging local authority embargos
- Service user contracts
- Safeguarding investigations
- Mental capacity, DOLS and court of protection advice
- Property purchases, sales, leases and development of care homes and retirement villages
- Debt recovery
- Partnership and Shareholder Agreements
We offer LCAS members a free health-check of your employment contracts and service user contracts.
For more information please contact:
James Sage
Partner, Head of Social Care
01225 730231
Hazel Phillips
Partner
01225 730166
hazel.phillips@roydswithyking.com
______________________________________________________________________________________________________________
RM meeting October 24th at the Tooting Campus of S Thames College
Clinton Beale | Stakeholder Engagement Manager from the London Ambulance Service NHS Trust
LCAS Presentation – 24.10.17 v1.0 CB
Clinton’s e-address; Clinton.Beale@lond-amb.nhs.uk
Laura Anthony’s SFC slides
WandsworthMertonRMNetwork241017
Neil Eastwood; his book on recruitment & retention, Saving Social Care
For those interested, www.parliament.uk
If you add your details to their circulation list you will learn of items of interest to the sector and be able to contribute to consultations, plus gain contact details for MPs.
South Thames College contact; Richard Wittome, richard.whittome@south-thames.ac.uk
VODG; contact details for the Voluntary Organisations Disability Group
they represent leading not-for-profit providers of services and support to disabled people.
Wandsworth Meeting; March 1st 2018.
Vicky Damani; GP Prescribing Support Pharmacist – Merton and Wandsworth CCGs
Jess El-Kaddah; Safeguarding Adults Coordinator Serving Richmond & Wandsworth will provide an overview and update of their services.
Safeguarding Presentation for Providers
Laura Anthony; Skills for Care update
laura.anthony@skillsforcare.org.uk 07890 514106
Below is the document giving further details of the out of hours influenza protocol that’s been developed for care homes in London.
——————————————————————————————————————————————————————–
Health+Care 2018
27th-28th June at ExCel London
Building a Better Future for Care
a world class conference and exhibition, free to attend, for complimentary admission visit
or telephone 020 7348 1867
The Wandsworth RM Meeting Wednesday May the 9th
Christine Harger, Quality Assurance Manager, NHS Sutton Clinical Commissioning Group, with Sarah Stacey on the benefits of this as a Care Home Manager
Laura Anthony, SfC
An update from Altura (ACC-TV)
https://www.alturalearning.com/what-we-do/
There is a price reduction available on Altura (ACC-TV) courses as you are LCAS members
Wandsworth RM Meeting, October 18th
Below are the presentations and links to these
CQC; Celia Osuagwu,
Pharmacist Specialist from CQC’s Medicines Optimisation Team. Medication is a vital area across social care and critically important for inspection. The medicines.enquiries@cqc.org.uk however the first post of call would be the frequently asked questions documents for adult social care that are on the CQC website. They are available here: https://www.cqc.org.uk/guidance-providers/adult-social-care/medicines-information-adult-social-care-services
20181016 External ASC medicines based on new KLOEs
NEW ITEM below
Medicines recording in Dom Care Briefing
NICE; Jane Moore, Associate Director, NICE Field Team (London). NICE is a fantastic resource for social care providers with invaluable Pathways, not only for service user support, also to help organisational management and develop CPD for you and your team.
NICE presentation for social care providers September 2018
South Thames College have a range of FREE qualifications as a part of their wide Social Care Training Portfolio and Richard Whittome and Janet Akdeniz will be running though these and other staff development opportunities.
Contact Point for the College
Richard Whittome richard.whittome@stcg.ac.uk
South Thames College
Tutor and Co-ordinator of the Diploma Level 5 award And Health and Social Care
Mobile: 07703 770587
Direct Line: 020 8918 7777.
SfC Update, Laura Anthony
WandsworthMertonRMNetwork181018
Registered Manager Meeting
Wednesday January 15th 2019
Achieving CQC Outstanding, building & maintaining quality.
Citation’s Contact Details
Rosie Figgess
Partnerships Executive
E: rosiefiggess@citation.co.uk
M: 07788 392812
T: 0161 667 4000
The RMs are Simon Pedzisi, Director of Care and Services for Nightingale Hammerson
simon pedzisi nh wandsworth presentation cqc outstanding
and
Charles Acquah from London Care Partnership
charles acquah lpc achieving cqc outstanding
The points derived from the Table Sheet Q&A
LCAS RM Wandsworth table sheet points
Simon Shaw from Towergate; explaining how important CQC grades are in assessing risk and so deriving policy costs. Good ratings can save you money.
lcas presentation january 2019
Simon Shaw contact details
M:07483 930205
W: https://www.towergate.com/specialisms/care-sector-insurance
South Thames College have a range of FREE qualifications as a part of their wide Social Care Training Portfolio
Please complete your details below to join the Manager’s Whatsapp Group.
The group will be managed by Dudley Sawyerr of People Care Services & Whitworth Care, working with LCAS.
Your details will not be shared with anyone outside the individual group.
Please note that on joining the group, your number will be visible to all parties participating.
The group has been created, as at trial, for regulation updates, sharing of information, events and to seek help from your fellow care managers.
Any questions please contact dudley@peoplecareservices.com or 07403010207
PLEASE PRINT YOUR NAME AND NUMBER CLEARLY
STATE YOUR BOROUGH: CROYDON (C) WANDSWORTH 
NW & TRI (TRI)
| NAME | MOBILE NUMBER | ORGANISATION | BOROUGH |
Whatsapp Groups: The Golden Rules
- Always keep to the purpose of the group! Don’t share irrelevant messages about other topics.
- The aim of the group is to provide a platform to support sharing information, if you need advice or an update please ask admin or relevant person in the group.
- Don’t be offended if others leave. Not everyone wants the same information.
- Do not have one-on-one conversations in the group. Switch to private messages.
- Please try not to post between 22:00 and 07:00 unless is necessary.
- If someone asks a question and you don’t know the answer don’t respond with “I don’t know”. Just wait for someone who knows the answer to reply.
- If someone asks a question of a personal nature (like asking for advice) don’t respond if someone else has already answered, or else respond to the person directly in a private message.
- The group is not a political platform, No arguing, no heated opinions, no fear mongering, no fake news. Check your sources before you share.
- Never EVER use a group to berate someone else or air grievances. If you have an issue address it, one on one with the relevant person.
- Don’t ask to add random people to group. Always ask admin if you may want to add them
SfC Update, Laura Anthony, update of information and training courses from SfC.
wandsworthmertonrichmondrmnetwork150119nrc.ppt
The aim of the RM network is to provide opportunities for RMs to step back from the service they run and reflect on what can be done better, hear about new ways of working and share and learn from peers. It is an important chance to network and build links with others in similar positions and to explore different ways of resolving difficult and ever changing issues.
It is a simple way of supporting the development and delivery of high quality services that meets the needs of service users.
Some of you will already have signed up and be members of the RM Network, either personally, or as an organisation. If you haven’t, do look at https://www.skillsforcare.org.uk/Leadership-management/support-for-registered-managers/membership.aspx and consider the benefits of joining.
RM meeting April 25th. at Nightingale House
SfC Update, Laura Anthony, with information on using Value Based Recruitment as a part of your recruitment programme.
Simon Pedzisi, Director of Care and Services for Nightingale Hammerson spoke about the importance of Leaderhsip and its influence on the culture of an organisation
Sources of information around this are many, useful start points would be
SCIE
&
Skills for Care
https://www.skillsforcare.org.uk/Leadership-management/Leadership-and-management.aspx
Rishi Jawaheer, is a director and RM from the Jawa Group. Presented by Dudley Sawyer, their product is called Care Vision.
The contact details are on the presntation and they are happy to demonstrate the system in a care home setting.
South Thames College have a range of FREE qualifications as a part of their wide Social Care Training Portfolio and Richard Whittome and Janet Akdeniz will be on hand to provide details
Richard Whittome
South Thames College Group
Tutor and Co-ordinator of the Diploma Level 5 award
And Health and Social Care
Mobile:07703 770587
Direct Line: 020 8918 7777
Email: richard.whittome@stcg.ac.uk
Richard also mentioned the poor quality of personal development plans (PDP) for staff, searching the internet will find many to look at and learn from. A PDP is not simly a list of courses attended and certificates gained.
Dates of the next meetings will be available shortly
Please complete your details below to join the Manager’s Whatsapp Group.
The group will be managed by Dudley Sawyerr of People Care Services & Whitworth Care, working with LCAS.
Your details will not be shared with anyone outside the individual group.
Please note that on joining the group, your number will be visible to all parties participating.
The group has been created, as at trial, for regulation updates, sharing of information, events and to seek help from your fellow care managers.
Any questions please contact dudley@peoplecareservices.com or 07403010207
PLEASE PRINT YOUR NAME AND NUMBER CLEARLY
STATE YOUR BOROUGH: CROYDON (C) WANDSWORTH NW & TRI (TRI)
| NAME | MOBILE NUMBER | ORGANISATION | BOROUGH |
Whatsapp Groups: The Golden Rules
- Always keep to the purpose of the group! Don’t share irrelevant messages about other topics.
- The aim of the group is to provide a platform to support sharing information, if you need advice or an update please ask admin or relevant person in the group.
- Don’t be offended if others leave. Not everyone wants the same information.
- Do not have one-on-one conversations in the group. Switch to private messages.
- Please try not to post between 22:00 and 07:00 unless is necessary.
- If someone asks a question and you don’t know the answer don’t respond with “I don’t know”. Just wait for someone who knows the answer to reply.
- If someone asks a question of a personal nature (like asking for advice) don’t respond if someone else has already answered, or else respond to the person directly in a private message.
- The group is not a political platform, No arguing, no heated opinions, no fear mongering, no fake news. Check your sources before you share.
- Never EVER use a group to berate someone else or air grievances. If you have an issue address it, one on one with the relevant person.
- Don’t ask to add random people to group. Always ask admin if you may want to add them
RM meeting September 26th at Nightingale House
CQC, Natalie Gourgaud Inspection Manager, Adult Social Care London
20190926 CQC update for Richmond and Wandsworth RM network
This includes links to their newsletter and consultations
Veritas Advisory, Ross McNaughton, advice on Capital Allowances for Social Care Businesses
Towergate, Simon Shaw is always available to advise upon the insurance needs of social care & health providers
LCAS presentation September 2019
SfC Update, Laura Anthony, updates on new initiatives from SfC, there is alot of useful links below, as discussed and outlined during the meeting.
WandsworthMertonRichmondRMNetwork260919
Registered manager networks_chairs newsletter_Q2_final
National Recruitment Campaign will signpost jobseekers to: https://www.everydayisdifferent.com/include/documents/DHSC-DWP-Find-a-Job-Instructions.pdf
This is the guide to refreshing mandatory training that was mentioned – employers will find this useful: https://www.skillsforcare.org.uk/Learning-development/Guide/Guide-to-developing-your-staff/Planning/Mandatory-training-and-refreshing-learning.aspx
South Thames College have a range of FREE qualifications as a part of their wide Social Care Training Portfolio
STC marketing slides – Sept 19
Registered Manager meeting, January 29th 2020
Skills for Care, Laura Anthony’s presentation
How to join the WhatsApp group
Please complete your details below to join the Manager’s Whatsapp Group.
The group will be managed by Dudley Sawyerr of People Care Services & Whitworth Care, working with LCAS.
Your details will not be shared with anyone outside the individual group.
Please note that on joining the group, your number will be visible to all parties participating.
The group has been created, as at trial, for regulation updates, sharing of information, events and to seek help from your fellow care managers.
Any questions please contact dudley@peoplecareservices.com or 07403010207
PLEASE PRINT YOUR NAME AND NUMBER CLEARLY
STATE YOUR BOROUGH: CROYDON (C) WANDSWORTH NW & TRI (TRI)
| NAME | MOBILE NUMBER | ORGANISATION | BOROUGH |
Whatsapp Groups: The Golden Rules
- Always keep to the purpose of the group! Don’t share irrelevant messages about other topics.
- The aim of the group is to provide a platform to support sharing information, if you need advice or an update please ask admin or relevant person in the group.
- Don’t be offended if others leave. Not everyone wants the same information.
- Do not have one-on-one conversations in the group. Switch to private messages.
- Please try not to post between 22:00 and 07:00 unless is necessary.
- If someone asks a question and you don’t know the answer don’t respond with “I don’t know”. Just wait for someone who knows the answer to reply.
- If someone asks a question of a personal nature (like asking for advice) don’t respond if someone else has already answered, or else respond to the person directly in a private message.
- The group is not a political platform, No arguing, no heated opinions, no fear mongering, no fake news. Check your sources before you share.
- Never EVER use a group to berate someone else or air grievances. If you have an issue address it, one on one with the relevant person.
- Don’t ask to add random people to group. Always ask admin if you may want to add them
South Thames College contact details
Richard Whittome richard.whittome@stcg.ac.uk
Tutor and Co-ordinator of the Diploma Level 5 award And Health and Social Care
Mobile: 07703 770587
Direct Line: 020 8918 7777.
